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About

Hello! I’m Monica ☃️, a product designer transforming complicity into delightful human-AI interaction. I born in LA and raised between Guangzhou China, Auckland New Zealand and New York, U.S.

Driven by challenges that make an impact, I love designing b2b experiences that transform complex data into delightful human-AI interactions, creating tangible outcomes.

My passion for creativity sparked early: as a kid, I was always immersed in stories—writing fan-fiction, sketching anime characters, or diving headfirst into photography and cosplay. My fascination with storytelling naturally evolved into a love for design.

Discovering UX design felt like finding the perfect puzzle piece: it blended my interests in creativity, and problem-solving into one exciting career.

Outside of design? 📖 👘 🎙 ⛷️📸 …

Fun Fact? I spent my early childhood years (ages 0 - 4) and my early twenties (20 - 21) living in breathtaking New Zealand during the pandemic!

Very obsessed with musicals and coffee roasting—flying around the world to travel, drink coffee, and catch live shows. A super casual cosplayer and an even more casual Japanese learner.

My Experiences

With 3+ years of experience, I’ve worked with diverse projects across product design and user research.

My work spans startups to large-scale companies, covering both smaller scope initiatives and 0–1 projects. Here are some key milestones and projects from my journey.

Product Designer

Epic Systems

Oct 2024 - Current

Designing AI-enhanced platforms across billing, reporting, and claims within Epicʼs Revenue Cycle and ERP-financial ecosystem

Product Designer

Epic Systems

Oct 2024 - Current

Designing AI-enhanced platforms across billing, reporting, and claims within Epicʼs Revenue Cycle and ERP-financial ecosystem

Product Designer

Epic Systems

Oct 2024 - Current

Designing AI-enhanced platforms across billing, reporting, and claims within Epicʼs Revenue Cycle and ERP-financial ecosystem

Product Designer

PLUS: Personalized Learning Squared

2024 - 2025

Worked at EdTech startup in delivering user-centered design for core applications in an agile environment.

Product Designer

PLUS: Personalized Learning Squared

2024 - 2025

Worked at EdTech startup in delivering user-centered design for core applications in an agile environment.

Product Designer

PLUS: Personalized Learning Squared

2024 - 2025

Worked at EdTech startup in delivering user-centered design for core applications in an agile environment.

Product Designer

Mastercard Foundation

2023 - 2024

Designed an end-to-end progress tracking dashboard from design concepts to launch, promoting engagement, personalization and gamified immediate feedback, benefiting MSF x CMU African program with African entrepreneur.

Product Designer

Mastercard Foundation

2023 - 2024

Designed an end-to-end progress tracking dashboard from design concepts to launch, promoting engagement, personalization and gamified immediate feedback, benefiting MSF x CMU African program with African entrepreneur.

Product Designer

Mastercard Foundation

2023 - 2024

Designed an end-to-end progress tracking dashboard from design concepts to launch, promoting engagement, personalization and gamified immediate feedback, benefiting MSF x CMU African program with African entrepreneur.

Product Designer

Honda Research U.S.A

2023 - 2024

Designed a mobile game to provide transformative micro-mobility experience focused on improving GenZʼs wellness, community and sustainability.

Product Designer

Honda Research U.S.A

2023 - 2024

Designed a mobile game to provide transformative micro-mobility experience focused on improving GenZʼs wellness, community and sustainability.

Product Designer

Honda Research U.S.A

2023 - 2024

Designed a mobile game to provide transformative micro-mobility experience focused on improving GenZʼs wellness, community and sustainability.

UX Designer Intern

Epic Systems

2023

UX Designer Intern

Epic Systems

2023

UX Designer Intern

Epic Systems

2023

UX Designer

Yoomi Health

2022 - 2023

UX Designer

Yoomi Health

2022 - 2023

UX Designer

Yoomi Health

2022 - 2023

My Education

Carnegie Mellon University

Aug 2023 - Aug 2024

Master of HCI, Applied Learning Sciences (METALS)
Cornell University

Aug 2019 - May 2023

B.S. in Information Science & B.S. in Statistical Science

My Design Superpowers

My superpowers focus on harmonizing AI automation with human insight to create systems that build trust and empower users.

Complexity Clarifier

Creating innovative and user-centric products that solve real problems, including research and design.

Rapid Prototyper

Skilled at quickly turning ambiguous challenges into actionable design strategies and compelling prototypes.


Skilled at quickly turning ambiguous challenges into actionable design strategies and compelling prototypes

Skilled at quickly turning ambiguous challenges into actionable design strategies and compelling prototypes.

AI & Human Harmony

Expert at balancing AI automation and human taste, ensuring systems amplify human capabilities and build user trust.