Building Epic Billing Tools for Hospital Users

During my time at Epic Systems, I worked on several confidential projects. Due to NDA restrictions, I am unable to share any details or screenshots. However, I will provide some descriptions of projects, outlining their goals and my design approach to offer insight into my design philosophy and work ethic!

Company Overview

What is Epic Systems?

Epic Systems is a privately held healthcare software company that provides electronic health records (EHR), health information systems, and related services to healthcare organizations. Epic is one of the leading providers in the healthcare IT industry.

The company's software is used in a wide range of medical facilities, from large hospital systems to independent practices, to manage patient care, clinical data, and administrative functions.

Teams I Worked on

Billing tools for hospital users to streamline financial workflows

Projects Overview

Leveraging data visualization to create intuitive products

Major Challenges

Healthcare systems are inherently complex, as they involve intricate workflows, regulations, and domain-specific knowledge.

I actively ask questions to ensure a clear understanding and alignment of expectations, using inquiry not only to resolve confusion but also to uncover deeper insights. I engage with people regardless of tenure, as diverse perspectives help shape well-rounded solutions and foster collaboration.

Reflections

Challenges at Wisconsin!

Healthcare systems can be very complicated to understand!

By navigating the complexities of healthcare and business-to-business software structures at Epic, I have developed a habit of always asking questions and diving deep into any areas to clarify any confusion. This approach often leads to uncovering new problems as well!

❀️ all works are under NDA~

If you're curious about my work, experience, and design works at Epic Systems, free feel to reach out to {mochenuxdesign@gmail.com}!

🌟 Thank you 😊

Thank you for reading this case study! If you’re interested, feel free to check out my other projects πŸ‘‡

Simplifying Reflection Forms for Better Tutor Feedbacks

Redesigned reflection forms to ensure better experience and higher quality data collection.